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ITIL® v3 Foundations + LIVE SIM
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Next Dates:
No dates available yet
Length:
3 Days
Location:
Ottawa and Toronto
Language:
EE
Max Attendees:
10 students
Price:
$ 1,295
Target audience & Prerequisites:
Learning objectives:
This course, based on the ITIL best practice service lifecycle approach, provides IT Managers, Practitioners and anyone who uses IT services with a practical understanding of the key concepts, principles, processes and functions that enables successful IT Service Management (ITSM) provision.
Course Outline:
Lesson 1: Service Lifecycle Lesson 2: Service Strategy Lesson 3: Service Design Lesson 4: Service Transition Lesson 5: Service Operation Lesson 6: Continual Service Improvement Remember that we build our schedule around your requests. Check out our Courses List, call us at (613) 235-6161 or email us at training@compuease.ca:
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