Outlook 1 2003

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Next Dates:

Tue, 28. Feb. 2012
Thu, 22. Mar. 2012
Tue, 17. Apr. 2012

Length:

1 day

Location:

Ottawa

Language:

Max Attendees:

10 students

Price:

$ 185

Target audience & Prerequisites:

This Course is designed for participants who have little or no knowledge of Outlook. Participants should have basic knowledge of Windows, Keyboard and Mouse operations.

Learning objectives:

Upon completion of the course, participants will be able to use mail, address book, contacts, calendar, tasks and notes in Outlook.

Course Outline:

THE BASICS

What is Outlook?
Outlook Windows
Outlook Bar
Folder List
Today Page

MESSAGES

Creating
Flagging a message for Follow-up
Attaching Files
Read Receipt
High Priority
Sending
Send Options
Reply / Reply to All
Forward

MANAGING MESSAGES

Find feature
Organize feature
Creating Folders
Moving and copying messages
Emptying the Trash
Recover Deleted Items
Printing Mail Messages

ADDRESS BOOK

Selecting a different address book
Printing Address Book

CALENDAR

Creating Appointments
Create a Recurring Appointment
Planning a Meeting
Responding to a Meeting request
Calendar Options
Printing the Calendar

CONTACTS

Creating a contact with new information
Creating a contact from the same company
Editing Contacts
Creating a contact from an e-mail message your have received
Creating Distribution Lists
Printing Contacts

OTHER INFORMATION

Out of Office Assistant
Recalling a message
Notes
Help

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