This document
sets forth the CompuEase Online Privacy
Policy (the “Privacy Policy”) for this
web site, www.CompuEase.ca. If you have
objections to the Privacy Policy, you
should not access or use this Site. This
Privacy Policy does not govern privacy
practices associated with offline
activities.
Changes in
Privacy Policy
All “personal information” ("personal
information" is defined as any
information that identifies or can be
used to identify, contact or locate the
person to whom such information
pertains) that we collect and maintain
will be subject to the version of the
Privacy Policy in effect at the time of
such collection. CompuEase reserves the
right to change the Privacy Policy from
time to time at its sole discretion, and
will provide notice of material changes
on the homepage of the Site. If as the
result of such changes, you want to
alter the ways in which CompuEase is
allowed to use your personal
information, you can do so by following
the procedure described below in the
section entitled “Updating your Personal
Information and Privacy Preferences. You
will be deemed to have been made aware
of, and will be subject to, the changes
to the Privacy Policy by your continued
use of the Site after such notice has
been posted for thirty (30) days with
the following exception: if at the time
you provide personal information to
CompuEase you are given the opportunity
(as you currently are) to limit how such
information will be used to communicate
with you, either by CompuEase or by
third parties, CompuEase will not change
your preference in this regard without
your express consent. However, if
CompuEase sells assets (or the assets of
a division or subsidiary) to another
entity, or CompuEase (or a division or
subsidiary) is acquired by or merged
with, another entity, CompuEase may
provide to such entity customer
information that is related to that part
of our business that was sold to or
merged with the other entity without
your consent.
Entities
Collecting Personal Information
Personal information on this Site is
collected by CompuEase Systems
Incorporated. CompuEase’s address is 124
O'Connor ave. Suite 204, Ottawa,
Ontario, Canada and its
telephone number is (613) 235-6161.
The Site
contains links to other sites at which
personal information is collected. In
such instances, unless expressly
provided to the contrary, the collection
and use of your personal information
will be governed by the privacy policy
applicable to that site. That privacy
policy should identify the entity that
is collecting your personal information.
Collection
of Personal Information
As a visitor to this Site, you can
engage in many activities without
providing any personal information. In
connection with other activities, such
as utilizing online software
applications, CompuEase may ask you to
provide certain information about
yourself by filling out and submitting
an online form. It is completely
optional for you to engage in these
activities. If you elect to engage in
these activities, however, CompuEase may
ask that you provide us personal
information, such as your first and last
name, mailing address (including postal
code), e-mail address, employer, job
title and department, telephone and
facsimile numbers, and other personal
information. When ordering products or
services on the Site, you may be asked
to provide a credit card number.
Depending upon the activity, some of the
information that we ask you to provide
is identified as mandatory and some as
voluntary. If you do not provide the
mandatory data with respect to a
particular activity, you will not be
able to engage in that activity.
When you use
the Site, CompuEase or third parties
authorized by CompuEase may also collect
certain technical and routing
information about your computer to
facilitate your use of the Site and its
services. For example, we may log
environmental variables, such as browser
type, operating system, CPU speed, and
the Internet Protocol ("IP") address of
your computer. We use these
environmental variables to facilitate
and track your use of the Site and its
services. CompuEase also uses such
environmental variables to measure
traffic patterns on the Site. Without
expressly informing you in each
particular circumstance, we do not match
such information with any of your
personal information.
When you
submit personal information to CompuEase
through this Site, you understand and
agree that this information may be
transferred across national boundaries
and may be stored and processed in any
of the countries in which CompuEase and
its affiliates and subsidiaries maintain
offices, including without limitation,
the United States. You also acknowledge
that in certain countries or with
respect to certain activities, the
collection, transferring, storage and
processing of your information may be
undertaken by trusted vendors of
CompuEase. Such vendors are bound by
contract to not use your personal
information for their own purposes or
provide it to any third parties. One
instance where this could occur is in
conjunction with framed pages in which
the url for the pages is not visible and
the pages are being hosted by a vendor
of CompuEase.
CompuEase has
established relationships with various
service providers whose services are
available to you from this Site or from
web sites that are linked to this Site.
Typically, these providers offer
services that CompuEase customers might
find useful, such as those that can be
used in conjunction with CompuEase
services and products. In order to use
those services, you may be required to
provide personal information to the
providers. Unless expressly provided to
the contrary, personal information that
you provide while you are visiting a
provider’s web site will be subject to
the privacy policy posted on such site
and personal information that you
provide while on this Site in
conjunction with a provider’s service
will be subject to this Privacy Policy.
You should be aware that our agreements
with these service providers often
provide that they will share with
CompuEase personal information collected
from you. In such instances, CompuEase
may use this information in a manner
consistent with this Privacy Policy. In
the situation where sites have an
CompuEase “look and feel,” and you
reasonably believe you are on an
CompuEase site, the site is collecting
information in a solely intermediary
capacity and does not use personal
information for secondary purposes.
In order to reduce
errors in our database, authenticate our
users and prevent abuse of our system we
may on occasion supplement the personal
information you submit to us with
information from third party sources.
How your
Personal Information is Used
CompuEase collects your information in
order to record and support your
participation in the activities you
select. If you subscribe to a service or
register a product, for example, the
information is used to register your
rights, if any, to technical support or
other benefits that may be made
available to registered users. As
another example, if you enter a contest,
information is collected to qualify the
entry and contact you regarding the
contest or prize awards. Your personal
information is also used to keep you
informed about product upgrades, special
offers, and other products and services
of CompuEase and selected third parties
if you have so opted to receive such
communications.
CompuEase may
collect information about the use of the
Site; such as the types of services used
and how many users we receive daily.
This information is collected in
aggregate form, without identifying any
user individually. CompuEase may use
this aggregate, non-identifying
statistical data for statistical
analysis, marketing or similar
promotional purposes.
Your
Choices with Respect to Personal
Information
CompuEase recognizes and appreciates the
importance of responsible use of
information collected on this Site.
Without your consent, CompuEase will not
communicate any information to you
regarding products, services and special
offers available from CompuEase,
although we may find it necessary to
communicate with you regarding your use
of the services on this Site. Except in
the particular circumstances described
in this Privacy Policy, CompuEase will
also not provide your name to other
companies or organizations without your
consent.
There are
other instances in which CompuEase may
divulge your personal information.
CompuEase may provide your personal
information if necessary, in CompuEase’s
good faith judgement, to comply with
laws or regulations of a governmental or
regulatory body or in response to a
valid subpoena, warrant or order or to
protect the rights of CompuEase or
others.
Protection
of Your Personal Information
The personal information that you
provide in connection with registering
yourself as a user of CompuEase products
or services or registering an CompuEase
product is classified as Registration
Information. Registration Information is
protected in several ways. Access by you
to your Registration Information is
available through a password and unique
customer ID selected by you. This
password is encrypted. We recommend
that you do not divulge your password to
anyone. In addition, your Registration
Information resides on a secure server
that only selected CompuEase personnel
and contractors have access to via
password. CompuEase encrypts your
personal information and thereby strives
to prevent unauthorized parties from
viewing such information when it is
transmitted to CompuEase.
Personal
information that you provide that does
not constitute Registration Information
also resides on a secure server and is
only accessible to selected CompuEase
personnel and contractors via password.
Since this information is not accessible
by you, you will not be asked to select
a password in order to view or modify
such information.
Use of
Cookies
When you visit this Site, you can
browse the Site and access important
information without revealing your
identity. In order to improve our Site,
we use “‘cookies” to track your visit. A
cookie is small amount of data that is
transferred to your browser by a Web
server and can only be read by the
server that gave it to you. It functions
as your identification card, and enables
CompuEase to record your passwords,
purchases, and preferences. It cannot be
executed as code or deliver viruses.
Most browsers
are initially set to accept cookies. You
can set your browser to notify you when
you receive a cookie, giving you the
chance to decide whether or not to
accept it. (For some Web pages that
require an authorization, cookies are
not optional. Users choosing not to
accept cookies will probably not be able
to access those pages.)
While
CompuEase uses cookies to track your
visit to CompuEase.com, and our Web
servers automatically log the
IP/Internet address of your computer,
CompuEase does not generally use this
information to identify you personally.
However, if you expressly provide
consent for CompuEase.com to "remember"
the unique identifier that you select
when you register for various activities
on the site, that unique identifier will
be stored on a cookie on your computer,
linked to your registration information,
and your navigation path around the site
will be tracked. We associate this data
to understand how our site and services
are being used so we can understand our
customers and offer appropriate products
and services.
Updating Your
Personal Information and Privacy
Preferences
You have the right to access and correct
your personal information and privacy
preferences at any time. With respect to
Registration Information, this may be
accomplished by linking to your account
at
Edit Your Account where you can view
and make changes to your personal
information. You may also access and
correct your personal information and
privacy preferences (such as whether you
wish to receive promotional
communications from CompuEase or third
parties) by writing or calling CompuEase
at:
CompuEase
Systems Incorporated
Attn: Change of Address/Privacy
124 O'Connor ave. Suite 204
Ottawa, Ontario
Canada
Telephone
Number 1 (613) 235-6161
Please include
your name, address, and/or e-mail
address when you contact us. Although no
specific form is required to notify
CompuEase of changes to your address or
privacy preferences, you may download a
Change of Address form by clicking on
Change of Address Form.
In your
correspondence, please indicate with as
much detail as possible the location on
this Site where you provided your
personal information.
Privacy
Related Inquiries and Complaints
CompuEase takes its users’ privacy
concerns seriously. If you believe that
CompuEase has not complied with this
Online Privacy Policy with respect to
your personal information or you have
other related inquiries or concerns, you
may write the CompuEase Privacy Officer
at the address indicated above.
In your
letter, please describe in as much
detail as possible the nature of your
inquiry or the ways in which you believe
that the CompuEase Online Privacy Policy
has not been complied with. We will
investigate your inquiry or complaint
promptly.
Please note
that if you provide CompuEase with
inconsistent privacy preferences (for
example, by indicating on one occasion
that third parties may contact you with
marketing offers and indicating on
another occasion that they may not),
CompuEase cannot guarantee that your
most recent privacy preference will be
honored.
Also, please
note that CompuEase is not responsible
for the content or privacy practices of
non-CompuEase Web Sites to which this
Site or any other CompuEase Web Site may
link. You should review the privacy
policy of such sites before using the
sites.