Take 2 - Taking Virtual Facilitation to the Next Level

Course Length: 6 hours (1 day)

You are a facilitator and pivoted in 2020 to a virtual environment. And you’re asking yourself: 

“I didn’t choose to be an on-camera actor!?” 

You have the basics down in online meetings or presentations, but you know it can be better. Virtual isn’t the same as live - don’t try to recreate that.

When the Lumière brothers invented the movie camera, they regarded their creation as little more than a curious novelty. They called it moving images; their thinking was limited (picture a tree or a train as their first movies). There was no evolution to the new medium.

As a facilitator, this is your time to practice and master the skills that create effective, collaborative and engaging sessions in a virtual setting that results in clear actions for the participants.

Let’s go to that next level virtually and as facilitator: let’s take your skills from good to great in a few hours. 

Learning Objectives:

- Understand and explore the importance of preparation tools and mindset 
- Discover ways to genuinely engage the audience
- Prepare all you want and be ready to improvise
- Bring virtual to life
- What’s the call to action and why does it matter to all?

Course Outline:

Section 1: Plan, Plan, Plan

Virtual interaction takes more time to plan than in person interaction. 

What are the concerns, challenges and decision making of the facilitated session?

Start with an effective and thoughtful opening.

Section 2: The Credibility and Trust Moments

Take the ‘ick’ out of icebreakers - when to use them and why.

Answering questions are pivotal moments in any session - what do you need to keep the session moving forward, acknowledge and answer the questions and deal with the emotions - yours and theirs - at this time?

Section 3: Body Language

Part of facilitating involves the ability to ‘read the room’. 

How is this done in a virtual world? What are some tips to make your experience more successful?

Stress causes Fight or Flight - how to recognize and deal with it.

Section 4: Connection, Communication, Collaboration and Continuity

Start with the big ideas, then narrow them down.

Learn collaborative exercises to use with your teams virtually.

Keep the psychological safety to allow dialogue.

Section 5: Feedback and Outcome

Part of your role as a facilitator includes providing and accepting feedback. 

What makes feedback effective and safe?

Leading the session with a clear call to action for participants.

Section 6: The Virtual Facilitation

Timing is key.

Mastering the pace, pitch and tone of the session.

Different ways to use breakouts.