WorkingSm@rt using Outlook for Mac

This Course is being delivered by our Partner, Priority Management, at their Priority Management Learning Centre located at: 11 Rosemount Avenue Ottawa, Ontario.

Course Length: 1 Day

Receive practical hands-on skills instruction to help you absorb proven techniques for a total time-management solution. Integrate communications, tasks, activities, planning and apply the WorkingSm@rt® method using Outlook Mac.

Learning Objectives:
This course will help you:
- Focus consistently on priorities
- Gain control over high volume email and tasks
- Improve communications
- Manage time, tasks, and activities
- Use Outlook Mac with a 'business planning' approach

Target Student:
Workgroups and teams, including managers, technical and sales professionals, supervisors, administrators and project leaders who currently use Outlook Mac and are not optimizing this powerful software.

Course Outline:
Section 1 The Productivity Process

In this first unit we will describe what is meant by priority and workload management. You will learn about the Invisible Assembly Line and importance of the Productivity Formula. We will create a Campaign for WorkingSm@rt and look at how Outlook Mac can help turn our intentions into actions.

Section 2 The Outlook Mac Business Solution
You will gain a deeper understanding of what's available in the Outlook Mac “toolbox” and configure the main components to enable you to work smart. In the office or on the move, we will show you how to consolidate personal, team, corporate and external information.

Section 3 The Digital Deluge
We will show you how to manage your emails. You will cover topics in managing emails you can't act on immediately, and learn how to filter low priority emails. We will show you effective ways to file your emails and stay within your priorities regardless of the volume of email traffic.

Section 4 Managing Commitments

You will learn the importance of the Outlook Mac Calendar and how to avoid becoming a victim of “planning fallacy”. The exercises will help you become a more proficient time manager and begin the process of regaining control over your life and demanding schedule.

Section 5 Managing Communication
You will learn the Priority communicating process and how to apply it with Outlook Mac tools. You will practice planning conversations, responding to people, delegating actions and following up on commitments. We will demonstrate that by applying the communication process it is possible to have total recall! You will also learn best practice influencing and voicemail behaviors.

Section 6 Managing Activities
We will show you how to become a master at Date Activation. You will learn how to stay on top of important and urgent activities, and how to solve the “decision dilemma” when managing a myriad of activities.

Section 7 Priority Planning
You will discover how the planning process works for you. The planning cycle will help you become more strategic in your daily choices.

Section 8 Team Tools
You will expand your understanding of how teams work and create a Communications Charter for your team/organization.

Section 9 Eliminating Desk Stress
In this unit we will demonstrate how to manage the digital desktop and, in addition, how to control the clutter on your hardtop as well. You will learn important techniques to control both silent and noisy interruptions. You will set up files to help you retrieve sent mail.

Section 10 Putting Outlook Mac to Work

Summarizes all the key ideas and provides you with a recipe for learning transfer. You will review the Quick Guide and Outlook Mac Configuration so that you can deploy the new techniques learned today as soon as you return to the job.

There are currently no courses scheduled

What You Get:

Comprehensive Learning Guide, Coaching session to reinforce learning, free refreshers for life, access to ongoing support by phone and email after training and a Certificate of Completion